Frequently asked questions

How Do I Charter a Yacht?
Tell him what you want in your charter with all the necessary information such as
- Number of Guests
- Date of Charter
- Duration of Charter
- Location of Charteretc
- Type of Yacht
How Do I Book a Yacht?
You can book a yacht by using your available points. Simply choose your desired yacht, fill in the booking details, and confirm using your points balance.
How Do I Top Up Points?
You can top up your points through our secure payment gateway or via bank transfer. Choose the method that suits you best during the top-up process.
Bank Transfer Detail
Bank Name: Standard Chartered Bank (Hong Kong) Ltd
Bank Address: 32nd Floor, 4-4A Des Voeux Road Central, Hong Kong SAR
SWIFT Code: SCBLHKHH
Account Name: Navi Q Assets Ltd
Account No: 4741211644
When Do I Pay for the Charter?
Full payment is required immediately after you submit the booking form to confirm your reservation.
Can I Cancel the Charter After Making Payment?
No, all bookings are non-refundable. Once payment is made, cancellations are not eligible for a refund.
Are the Occupants Insured?
Yes, all occupants are insured and covered under Charter and Third-Party insurance for the duration of the trip.